IM
IT Manager
Retail, 50M-1B USD · 2026-08-04
Gartner Peer Insights ★★★★★Experiencing Bitdefender: An Insight into Exceptional Customer Service
While shopping for a solution, the Bitdefender team was super responsive, ensuring we selected the right product for our needs. The engineering team was also very helpful in answering our technical questions and offering solutions to our unique requests. In the implementation phase, the team came up with a transition plan which was totally hands-off on our part. Now that we've been customers for over a year, they have continued to keep us updated on new offerings. We're testing out PHASR which is showing us potential threats hidden inside legitimate everyday tools that we already use, filling a security gap in our environment.
Read the original on Gartner Peer Insights ↗DetectionPHASR
IA
IT Associate
Healthcare and Biotech, 50M-1B USD · 2025-11-14
Gartner Peer Insights ★★★★★GravityZone Improves Endpoint Security and Visibility But Reporting Lacks Granularity
We have been using Bitdefender GravityZone as our primary endpoint protection and EDR platform for many years, and our experience has been consistently been exceptional. Recently, we worked closely with people from the Bitdefender team to enable some new capabilities that the platform offers, and the guidance they provided from the XDR licensing and architecture to implementation best practices made the entire process smooth and efficient. Their expertise allowed us to align the deployment with our broader security strategy and operational requirements. GravityZone has given us significantly improved endpoint visibility, stronger defensive layers, and more proactive detection capabilities. As our environment continues to grow in both complexity and security expectations, GravityZone has remained a dependable, scalable solution that continues to evolve with our needs.
Read the original on Gartner Peer Insights ↗DetectionDeployment
IM
IT Manager
Education, Gov't/PS/Ed · 2026-08-03
Gartner Peer Insights ★★★★★Strong malware detection alongside lightweight performance and straightforward deployment
GravityZone has been a solid, low-maintenance endpoint platform for us. Deployment through a single lightweight agent was straightforward and I'm excited to try the cloud version. Malware and behavioral detection have been consistently strong with very few false positives and performance impact on endpoints is noticeably lighter than our previous solution. Policy management is granular without being overwhelming, and integrating it into our existing patch and vulnerability workflow was painless. Support has been responsive when we've needed them.
Read the original on Gartner Peer Insights ↗SupportPerformanceDetectionDeployment
OA
Operations Associate
Consumer Goods, 50M-1B USD · 2026-08-06
Gartner Peer Insights ★★★★★Impressive reliability and responsive team offset by aging design elements
As an individual, I have been thoroughly impressed with Bitdefender. Having used multiple EDR/XDR platforms in the past, I would like to think I have enough experience to say that BitDefender are the guys I would go with every single time. The team alone and customer service are some of the best I have ever dealt with in our industry, and the product itself is nothing short of a workhorse. For reference, I use GravityZone for 60-80% of my daily work. Comparing this product to competitors, I think it punches far above it's weight. The reliability and functionality out-of-the-box are phenomenal. I would recommended this Company and their product 10x over.
Read the original on Gartner Peer Insights ↗Support
IS
It Security & Risk Management Associate
IT Services, <50M USD · 2026-04-07
Gartner Peer Insights ★★★★★Malware Detection and Centralized Console Enhance GravityZone for Security Teams
From a SOC analyst's perspective, Bitdefender GravityZone is a solid endpoint security platform that strikes a good balance between strong protection and ease of use. Its malware detection and prevention features are dependable, and the centralized console makes it easy to manage policies and alerts across a large environment. The built-in threat intelligence and automated response options also cut down on manual work, which really helps during fast-moving incidents. What really stands out is how clear and manageable the alerts are. Overall, GravityZone delivers strong protection without extra complexity, making it a dependable choice for teams who want effective security that just works.
Read the original on Gartner Peer Insights ↗Ease of useDetectionConsoleMDR
VI
VP, IT
Healthcare and Biotech, 50M-1B USD · 2026-08-03
Gartner Peer Insights ★★★★★When looking for the right security partner, BitDefender does not dissapoints!
We chose BitDefender after a careful selection process and study of 6-7 different solutions on the market. After running several trials, it was clear that BitDefender was the best option on the market, exceeding at all the following parameters: 1) Ease of deployment. 2) Simplified management. 3) Clean and self explanatory dashboard and options. 4) Ease of policy implementation and distribution 5) Excellent and easily accessible customer support.
Read the original on Gartner Peer Insights ↗SupportConsoleDeployment
IC
IT Cyber Security Engineer
Healthcare and Biotech, 50M-1B USD · 2025-01-22
Gartner Peer Insights ★★★★★Bitdefender GravityZone: Exploring its Endpoint Management Features
Bitdefender GravityZone offers a quick and easy administration experience with simple and straightforward management of endpoints, whitelists/blacklists, policies, and incidents. An especially nice feature is the ability to dynamically tag assets and distribute specific profiles to assets based on their tags; this allows you to get relatively granular control of policy application. On the endpoint itself, the client is a tad bit resource heavy, often using between 250-500MB of DDR4 RAM on our devices, depending on client activity (scans/idle/etc.).
Read the original on Gartner Peer Insights ↗Performance
DC
Director, Cybersecurity Operations AND E
Manufacturing, 50M-1B USD · 2025-09-25
Gartner Peer Insights ★★★★★Reliable Security Tool
I like Bitdefender MDR because it's a 24/7 security service that uses advanced threat intelligence, machine learning and their SOC team to detect, investigate and respond to cyber threats. Bitdefender PHASR is a great tool we have to manage and reduce our attack surface. It analyses our environment and secures access to risky tools and activities. Overall, Bitdefender GravityZone and MDR services offer a secure, reliable, adaptive and cost-effective solution to our security needs.
Read the original on Gartner Peer Insights ↗DetectionPricingMDRPHASR
IS
IT Support
IT Services, 50M-1B USD · 2025-01-22
Gartner Peer Insights ★★★★★BitDefender: Complete and Trusted Protection
BitDefender's effectiveness in protecting against malware, viruses and other online threats. His ability to detect and remove threats in real time I like the level of policy customization that can be implemented and the remote management of the PC's on witch is installed I don't like so much that during the installation of the security patches. it brings the cpu and the disk level to 100%, slowing down pc perfomances
Read the original on Gartner Peer Insights ↗PerformanceDetectionDeploymentPatch management
IS
Information Security Analyst
Education, Gov't/PS/Ed · 2025-11-03
Gartner Peer Insights ★★★★★Reliable Protection for every device across our organization
The BitDefender console has POWERFUL features at the click of a button. If I have questions, a dedicated BitDefender Technical expert can help me answer them by the end of the day or in some cases immediately. He frequently checks in and asks how he can help which is excellent, you do not get that everywhere. We use 3 different anti-virus products in our environment and I have to say BitDefender is number 1. Tops!
Read the original on Gartner Peer Insights ↗DetectionConsole
DD
Deputy Director
Government, Gov't/PS/Ed · 2025-01-22
Gartner Peer Insights ★★★★★We are IT...IT Protects, IT Defends, IT Secures, IT Evolves, IT Learns, IT is Bitdefender!
In the past it was a toss up if our security solutions were working. Not with Bitdefender! I can see it working in real time. One of the biggest for me is Endpoint Risk Analytics, which gives me a birds eye view of potentially exploitable endpoints on my network. From the top vulnerable apps to the top identity risks, it has it all. Truly a comprehensive security solution!!
Read the original on Gartner Peer Insights ↗General
IS
Information Security Officer
Education, Gov't/PS/Ed · 2026-08-10
Gartner Peer Insights ★★★★★Efficient policy management with strong threat response
The GravityZone dashboard makes managing policy enforcement across our district very easy. Pairing this with a 24/7 MDR threat response means critical incidents are neutralized before impacting operations. It provides our network with enterprise-tier protection and peace of mind.
Read the original on Gartner Peer Insights ↗DetectionConsoleMDR
IM
IT Manager
Retail, 50M-1B USD · 2026-08-06
Gartner Peer Insights ★★★★★Initial configuration requires effort, but behavioral analysis works well
We have already used Bitdefender lite version for years. We were looking for a more robust solution and found that the full version was the best bang for the buck that we found. We love the Behavioral Analysis and Malware protection. We are currently testing out Phasr for Device Control and Attack Surface Reduction.
Read the original on Gartner Peer Insights ↗DetectionPricingPHASR
IS
IT Security & Risk Management Associate
Education, Gov't/PS/Ed · 2026-08-31
Gartner Peer Insights ★★★★★Strong malware protection and admin tools for cross-platform environments
Good admin interface to see issues and resolve them quickly. Does an excellent job of protecting both Mac and Windows systems without causing the user to out cry. (there will always be high end users or outside support that will blame endpoint protection for any issue brought to them)
Read the original on Gartner Peer Insights ↗SupportConsoleMac
SS
Sccm Senior Administrator
Manufacturing, 50M-1B USD · 2026-08-12
Gartner Peer Insights ★★★★★Very satisfied with Bitdefender Enterprise.
Bitdefender has been a great partner and done a great job protecting our end points and preventing incidents. The visibility of our network is clear. Also, the new Masterclass sessions are a great outreach for customers that want to keep learning not only about Bitdefender Management but cybersecurity topics. Good value overall
Read the original on Gartner Peer Insights ↗General
TM
Trade Marketing Associate
IT Services, <50M USD · 2025-01-17
Gartner Peer Insights ★★★★★Bitdefender Provides Stellar Endpoint Protection: An Insight
I am satisfied with the most of the security layers, for example: - It is very easy to replicate policies and customize them by folder. - The customizable dashboard is very useful for having precise visibility of events. - The intrusion detection system is accurate and has minimal false positives. I really like the sandbox, as it provides a detailed report with screenshots and the exact behavior of the malware.
Read the original on Gartner Peer Insights ↗DetectionConsoleReporting
IM
IT Manager
Consumer Goods, 50M-1B USD · 2026-09-03
Gartner Peer Insights ★★★★★Quick incident resolution and outstanding customer service deliver peace of mind
Wonderful customer service. Excellent Cyber Security stack. The Portal provides many data points and actions that have greatly increased our security footprint. Many attacks have been prevented thanks to this solution. It has definitely saved our business many times.
Read the original on Gartner Peer Insights ↗SupportPerformanceConsole
DO
Director of IT
Education, Gov't/PS/Ed · 2025-03-05
Gartner Peer Insights ★★★★★Bitdefender GravityZone: A No-Fuss Solution for Endpoint Protection
Bitdefender GravityZone has proved to be an easy to implement endpoint protection solution that has all the tools needed in order to maintain a security enterprise environment. The competitive pricing for their services creates an exceptional value for the product and allows us to maximize the utilization of cybersecurity funds within our district.
Read the original on Gartner Peer Insights ↗Pricing
IA
IT Associate
Government, Gov't/PS/Ed · 2025-12-02
Gartner Peer Insights ★★★★★Lightweight Security Tool Enhances Incident Detection and Lowers Management Costs
Bitdefender has allowed us to increase our organization's security posture while minimizing our exposure to cyberattacks. It has significantly reduced management costs and minimized the workload on our staff, ensuring maximum responsiveness in incident management. Moreover, the Bitdefender agent is lightweight if compared to any of our past solutions.
Read the original on Gartner Peer Insights ↗PerformancePricing
IA
IT Associate
Services (non-Government), <50M USD · 2025-04-09
Gartner Peer Insights ★★★★★Bitdefender Endpoint Antivirus Elevates Risk Detection
We have implemented Bitdefender Endpoint Antivirus Tools on our entire structure for about a year. Now we are able to detect any risks and incidents in a little time. One other important characteristic is the Patch management and the automatic searching of vulnerabilities found inside the operative systems working on the our environment.
Read the original on Gartner Peer Insights ↗DetectionPatch management
BD
Business Development
IT Services, <50M USD · 2025-01-29
Gartner Peer Insights ★★★★★Transcending Cybersecurity with Bitdefender GZ's Service
Our overall experience with Bitdefender GZ has been positive. I have been using this product under our managed security service to provide best in class solutions and services to our end customer. The platform delivers strong capabilities in threat detection and integration to SIEM solutions, helping us enhance our security operations.
Read the original on Gartner Peer Insights ↗Detection
IM
IT Manager
IT Services, <50M USD · 2025-04-09
Gartner Peer Insights ★★★★★Bitdefender is one of the top 10 antivirus solutions in the market.
Bitdefender runs light, by this I mean it is low on resource usage and does not slow down the machine. Easy to install and deploy. has a very user-friendly interface and is easy to navigate around. The one thing that has not worked well for me is drilling down into things.
Read the original on Gartner Peer Insights ↗Ease of usePerformanceConsoleDeployment
SC
Senior Consultant ISO
IT Services, <50M USD · 2025-11-21
Gartner Peer Insights ★★★★★Strong Prevention and Lightweight Agent Lead to Efficient Threat Detection
Solid and reliable EPP with strong prevention and low performance. Deployment is simple, policies are easy to manage, and console is intuitive. Great fit for organizations that need effective protection without complex overhead.
Read the original on Gartner Peer Insights ↗Ease of usePerformanceConsoleDeployment
SD
Service Desk / Desktop Support Manager
Miscellaneous, <50M USD · 2025-03-21
Gartner Peer Insights ★★★★★Admin Console: A Superior Experience in Endpoint Compatibility
The admin console is easy to understand and remediation of incidents is also simple. The client is not overbearing on our endpoints and it works well with both Mac and PC equipment.
Read the original on Gartner Peer Insights ↗ConsoleMac
SA
System admin
Construction, 50M-1B USD · 2025-06-10
Gartner Peer Insights ★★★★★Accessible and attentive team, efficient and constantly evolving product.
I've been an administrator of the GravityZone solution for several years and am satisfied with it. - good threat detection - low impact on performance - centralized management console - responsive support
Read the original on Gartner Peer Insights ↗SupportPerformanceDetectionConsole
MI
Manager, IT Security AND Risk Management
Government, Gov't/PS/Ed · 2025-12-04
Gartner Peer Insights ★★★★★Very comprehensive dashboard and Overall Risk Management very powerful.
The GravitiZone service has been very helpful in some cases where our clients encountered malicious software, and the reaction by the endpoint agent has been quick and proactive
Read the original on Gartner Peer Insights ↗MSP
DC
Director, Cyber Security & Desktop Suppo
Manufacturing, 1B-10B USD · 2025-01-10
Gartner Peer Insights ★★★★★Stellar team supporting a great product.
Bitdefender's team helped us navigate the difficult road of replacing and endpoint product. We had to replace endpoint on over 4000 devices.
Read the original on Gartner Peer Insights ↗General
SS
Sr. Security Solutions Engineer
Consumer Goods, <50M USD · 2025-10-27
Gartner Peer Insights ★★★★★Effective product with great all-around functionality and support
BitDefender is an exceptional product and company all around. Their solution is full of diverse features, and they offer great customer service. They are also willing to listen to their customers and provide improvements based on feedback. Lastly, they consistently innovate to enhance their malware defense capabilities.
Read the original on Gartner Peer Insights ↗SupportDetection
IM
IT Manager
Education, Gov't/PS/Ed · 2026-08-27
Gartner Peer Insights ★★★★★Responsive customer service and time-saving remote device management features stand out
Customer service is phenomenal. Coming from another competitor, the difference is night and day.
Read the original on Gartner Peer Insights ↗Support
IA
IT Associate
Miscellaneous, <50M USD · 2026-06-27
Gartner Peer Insights ★★★★★Helpful dashboards and addon features, but reporting remains inconvenient
The product overall is very good. The main dashboard is very helpful, and the needed information can be found in Gravityzone. The biggest cons are the little annoyances like: not every column is filterable or sortable in the tables', needed reports have to be ran and exported to view, keep having to select filter to ignore recommendations every time you view the table, etc. It provides everything that we need, it just needs polishing around the edges.
Read the original on Gartner Peer Insights ↗ConsoleReporting
IS
IT Security & Risk Management Associate
Manufacturing, <50M USD · 2025-01-14
Gartner Peer Insights ★★★★★Accidental Bitdefender Administrator
The product was already implemented and nearly fully deployed when I joined the organization, so I did not have the benefit of being involved in the onboarding process. I have greatly relied on the Master Class sessions to bring me up to speed. Overall, the product performs as expected. I appreciate the ability to access the dashboard from anywhere and the integration with our Identity Management tool for SSO. While the admin dashboard is not intuitive, it is informative.
Read the original on Gartner Peer Insights ↗Ease of useConsoleDeployment
IM
IT Manager
Manufacturing, 50M-1B USD · 2026-07-16
Gartner Peer Insights ★★★★★Value for money product but cloud console feels little slowness while administration task
Value for money product and comes with extra features like safepay, anti-tracking tools etc. and observed that their cloudconsole was a little slow compared to others
Read the original on Gartner Peer Insights ↗ConsolePricing
IA
IT Associate
Education, Gov't/PS/Ed · 2026-08-31
Gartner Peer Insights ★★★★★Reports and product evolution are strengths, but resource use can impact users
I feel like they have a good product that is evolving over time. I think there are some areas that have caused issues in regard to resource utilization on the client machines that can cause impact to the end-user.
Read the original on Gartner Peer Insights ↗Performance
BT
Business Technology Analyst
Construction, 50M-1B USD · 2026-05-12
Gartner Peer Insights ★★★★★Gravity Zone Effective in Threat Prevention but a few quirks with deployment and full scan system load
Gravity Zone has been a critical part of our organization's security posture for many years now. It has a very effective protection engine and offers a lot of customization.
Read the original on Gartner Peer Insights ↗General
IM
IT Manager
Manufacturing, <50M USD · 2025-01-17
Gartner Peer Insights ★★★★★Optimized Tool for Small to Mid Size IT Departments
Affordable pricing with a moderately nice UI. Integrates well within Atera for small to mid size IT departments.
Read the original on Gartner Peer Insights ↗ConsolePricing
IM
IT Manager
Manufacturing, 50M-1B USD · 2025-06-17
Gartner Peer Insights ★★★★★Comprehensive Security Solution Offers Direct Access to Bitdefender Employees
Seems to be a complete solution 'EDR, XDR). Good prices. This is a real plus to work directly with bitdefender employees
Read the original on Gartner Peer Insights ↗Pricing
IA
IT Associate
Retail, <50M USD · 2025-09-18
Gartner Peer Insights ★★★★★Unobtrusive Performance With Simple Interface, Occasional High RAM Consumption Noted
It just works: it runs unnoticed, I just remember it is there when it identifies suspicious files and pops up a notification
Read the original on Gartner Peer Insights ↗General
SA
system and network administrator
Retail, <50M USD · 2025-09-23
Gartner Peer Insights ★★★★★good solution
i'm pretty happy with how the solution works overall. Opening a support ticket could be simplified, without going through multiple menus, and made more interactive
Read the original on Gartner Peer Insights ↗Support
IS
It Security & Risk Management Associate
Education, Gov't/PS/Ed · 2026-05-06
Gartner Peer Insights ★★★★★Central Dashboard Eases Updates but On-Site Presence Required for Fingerprint Updates
Very good product for the price point but need to be on site for fingerprint updates
Read the original on Gartner Peer Insights ↗Pricing
CI
Chief Information Officer
Consumer Goods, 50M-1B USD · 2025-07-10
Gartner Peer Insights ★★★★★Administration Console Design Praised, Concerns Raised Over Email Phishing Protection
I particularly appreciate the ergonomics of the administration console
Read the original on Gartner Peer Insights ↗Console
MI
Manager, IT Security and Risk Management
Energy and Utilities, 50M-1B USD · 2025-01-13
Gartner Peer Insights ★★★★★Bitdefender: Confidence Inspiring Performance
Bitdefender has been a confidence inspiring product since it's implementation. I can see immediately when something requires attention. It's particularly entertaining when we have a pen test going on, and I'm watching it battle the pen testers with the volume of alerts coming through. Obviously, nothing is perfect, and on the rare occasion when things go wrong, what matters is the provider's response. Bitdefender are on the ball and seem to care greatly about their product and customer service. We use Bitdefender across our estate, including our Android phones.
Read the original on Gartner Peer Insights ↗Support
SA
Sr Administrator
IT Services, <50M USD · 2025-07-30
Gartner Peer Insights ★★★★★Ease of Use Praised While Reporting Issues Noted With Bitdefender and RMM
Bitdefender is easy to use, usually easy to manage, and cleans suspicious files quickly.I have not seen any serious malware that was able to get a foothold on a system running Bitdefender.
Read the original on Gartner Peer Insights ↗Ease of useDetection
DO
Director of IT
Education, Gov't/PS/Ed · 2025-01-24
Gartner Peer Insights ★★★★★Product Review: Detail-rich features mandate user persistence
The product does have a lot of info and features. I do feel like I need to click around a lot of get bit of info. I would appreciate one login across products and if emails gave more info and recommendations. Once you're in thought it does a decent job of tracking and catching issues.
Read the original on Gartner Peer Insights ↗General
IM
IT Manager
Services (non-Government), 50M-1B USD · 2025-11-22
Gartner Peer Insights ★★★★★Collaboration With Business Success Team Aided Product Fine Tuning and Clarity
The first go around we did not reach out for help. But working with their business success team we have been able to review how to fine tune the product.
Read the original on Gartner Peer Insights ↗General
CI
Chief Information Officer
Manufacturing, 50M-1B USD · 2026-07-10
Gartner Peer Insights ★★★★★Affordable pricing, but installation and performance are problematic
Bitdefender has not kept up with expectations. It does not catch the latest threats and it consumes too much resources on the endpoints. Pros: It is reasonably priced. Cons: Installation process, resource impact on endpoint and servers, failure to catch certain issues.
Read the original on Gartner Peer Insights ↗PerformanceDetectionPricingDeployment