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45 reviews from

Bitdefender GravityZone Gartner Peer Insights reviews

Verified IT and security staff at mid-size companies, schools, and public bodies.

4.6
★★★★★
avg · 45 reviews
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Gartner reviewers rate GravityZone highly and often mention the people behind it, from responsive support to account teams that check in and the Master Class sessions. Their complaints are mostly about reports that take too many clicks and tables that won't filter. A few see heavy resource use on older PCs.

Gartner Peer Insights rates Bitdefender GravityZone 4.7 across 730 ratings

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What reviewers on Gartner Peer Insights say

IM
IT Manager
Retail, 50M-1B USD · 2026-08-04
Gartner Peer Insights
★★★★★

Experiencing Bitdefender: An Insight into Exceptional Customer Service

While shopping for a solution, the Bitdefender team was super responsive, ensuring we selected the right product for our needs. The engineering team was also very helpful in answering our technical questions and offering solutions to our unique requests. In the implementation phase, the team came up with a transition plan which was totally hands-off on our part. Now that we've been customers for over a year, they have continued to keep us updated on new offerings. We're testing out PHASR which is showing us potential threats hidden inside legitimate everyday tools that we already use, filling a security gap in our environment.

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DetectionPHASR
IA
IT Associate
Healthcare and Biotech, 50M-1B USD · 2025-11-14
Gartner Peer Insights
★★★★★

GravityZone Improves Endpoint Security and Visibility But Reporting Lacks Granularity

We have been using Bitdefender GravityZone as our primary endpoint protection and EDR platform for many years, and our experience has been consistently been exceptional. Recently, we worked closely with people from the Bitdefender team to enable some new capabilities that the platform offers, and the guidance they provided from the XDR licensing and architecture to implementation best practices made the entire process smooth and efficient. Their expertise allowed us to align the deployment with our broader security strategy and operational requirements. GravityZone has given us significantly improved endpoint visibility, stronger defensive layers, and more proactive detection capabilities. As our environment continues to grow in both complexity and security expectations, GravityZone has remained a dependable, scalable solution that continues to evolve with our needs.

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DetectionDeployment
IM
IT Manager
Education, Gov't/PS/Ed · 2026-08-03
Gartner Peer Insights
★★★★★

Strong malware detection alongside lightweight performance and straightforward deployment

GravityZone has been a solid, low-maintenance endpoint platform for us. Deployment through a single lightweight agent was straightforward and I'm excited to try the cloud version. Malware and behavioral detection have been consistently strong with very few false positives and performance impact on endpoints is noticeably lighter than our previous solution. Policy management is granular without being overwhelming, and integrating it into our existing patch and vulnerability workflow was painless. Support has been responsive when we've needed them.

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SupportPerformanceDetectionDeployment
OA
Operations Associate
Consumer Goods, 50M-1B USD · 2026-08-06
Gartner Peer Insights
★★★★★

Impressive reliability and responsive team offset by aging design elements

As an individual, I have been thoroughly impressed with Bitdefender. Having used multiple EDR/XDR platforms in the past, I would like to think I have enough experience to say that BitDefender are the guys I would go with every single time. The team alone and customer service are some of the best I have ever dealt with in our industry, and the product itself is nothing short of a workhorse. For reference, I use GravityZone for 60-80% of my daily work. Comparing this product to competitors, I think it punches far above it's weight. The reliability and functionality out-of-the-box are phenomenal. I would recommended this Company and their product 10x over.

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Support
IS
It Security & Risk Management Associate
IT Services, <50M USD · 2026-04-07
Gartner Peer Insights
★★★★★

Malware Detection and Centralized Console Enhance GravityZone for Security Teams

From a SOC analyst's perspective, Bitdefender GravityZone is a solid endpoint security platform that strikes a good balance between strong protection and ease of use. Its malware detection and prevention features are dependable, and the centralized console makes it easy to manage policies and alerts across a large environment. The built-in threat intelligence and automated response options also cut down on manual work, which really helps during fast-moving incidents. What really stands out is how clear and manageable the alerts are. Overall, GravityZone delivers strong protection without extra complexity, making it a dependable choice for teams who want effective security that just works.

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Ease of useDetectionConsoleMDR
VI
VP, IT
Healthcare and Biotech, 50M-1B USD · 2026-08-03
Gartner Peer Insights
★★★★★

When looking for the right security partner, BitDefender does not dissapoints!

We chose BitDefender after a careful selection process and study of 6-7 different solutions on the market. After running several trials, it was clear that BitDefender was the best option on the market, exceeding at all the following parameters: 1) Ease of deployment. 2) Simplified management. 3) Clean and self explanatory dashboard and options. 4) Ease of policy implementation and distribution 5) Excellent and easily accessible customer support.

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SupportConsoleDeployment
IC
IT Cyber Security Engineer
Healthcare and Biotech, 50M-1B USD · 2025-01-22
Gartner Peer Insights
★★★★★

Bitdefender GravityZone: Exploring its Endpoint Management Features

Bitdefender GravityZone offers a quick and easy administration experience with simple and straightforward management of endpoints, whitelists/blacklists, policies, and incidents. An especially nice feature is the ability to dynamically tag assets and distribute specific profiles to assets based on their tags; this allows you to get relatively granular control of policy application. On the endpoint itself, the client is a tad bit resource heavy, often using between 250-500MB of DDR4 RAM on our devices, depending on client activity (scans/idle/etc.).

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Performance
DC
Director, Cybersecurity Operations AND E
Manufacturing, 50M-1B USD · 2025-09-25
Gartner Peer Insights
★★★★★

Reliable Security Tool

I like Bitdefender MDR because it's a 24/7 security service that uses advanced threat intelligence, machine learning and their SOC team to detect, investigate and respond to cyber threats. Bitdefender PHASR is a great tool we have to manage and reduce our attack surface. It analyses our environment and secures access to risky tools and activities. Overall, Bitdefender GravityZone and MDR services offer a secure, reliable, adaptive and cost-effective solution to our security needs.

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DetectionPricingMDRPHASR
IS
IT Support
IT Services, 50M-1B USD · 2025-01-22
Gartner Peer Insights
★★★★★

BitDefender: Complete and Trusted Protection

BitDefender's effectiveness in protecting against malware, viruses and other online threats. His ability to detect and remove threats in real time I like the level of policy customization that can be implemented and the remote management of the PC's on witch is installed I don't like so much that during the installation of the security patches. it brings the cpu and the disk level to 100%, slowing down pc perfomances

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PerformanceDetectionDeploymentPatch management
IS
Information Security Analyst
Education, Gov't/PS/Ed · 2025-11-03
Gartner Peer Insights
★★★★★

Reliable Protection for every device across our organization

The BitDefender console has POWERFUL features at the click of a button. If I have questions, a dedicated BitDefender Technical expert can help me answer them by the end of the day or in some cases immediately. He frequently checks in and asks how he can help which is excellent, you do not get that everywhere. We use 3 different anti-virus products in our environment and I have to say BitDefender is number 1. Tops!

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DetectionConsole
DD
Deputy Director
Government, Gov't/PS/Ed · 2025-01-22
Gartner Peer Insights
★★★★★

We are IT...IT Protects, IT Defends, IT Secures, IT Evolves, IT Learns, IT is Bitdefender!

In the past it was a toss up if our security solutions were working. Not with Bitdefender! I can see it working in real time. One of the biggest for me is Endpoint Risk Analytics, which gives me a birds eye view of potentially exploitable endpoints on my network. From the top vulnerable apps to the top identity risks, it has it all. Truly a comprehensive security solution!!

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General
IS
Information Security Officer
Education, Gov't/PS/Ed · 2026-08-10
Gartner Peer Insights
★★★★★

Efficient policy management with strong threat response

The GravityZone dashboard makes managing policy enforcement across our district very easy. Pairing this with a 24/7 MDR threat response means critical incidents are neutralized before impacting operations. It provides our network with enterprise-tier protection and peace of mind.

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DetectionConsoleMDR
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