Bitdefender GravityZone reviews: what 110+ users say

Bitdefender. Set it and forget it.

As an IT Admin, I am responsible for keeping 5 servers, 50 computers and 40 iOS devices, and everyone's software running. We use Salesforce, and administering that is a full time job in itself. While I am doing my part saving the world, Bitdefender has my back, protecting my MacBookPro. I'm Captain Steve Rogers, Bitdefender is my vibranium shield. Pros: Bitdefender constantly runs in the background. I set it up and just let it run. If something iffy happens, it lets me know. The best part is the confidence that I don't have to babysit protecting my data. Cons: Monthly billing. Annual is probably available. I need to change to that if possible. The cost is minimal, so a longer billing interval would be painless for the one license I currently need.

Bitdefender GravityZone: Exploring its Endpoint Management Features

Bitdefender GravityZone offers a quick and easy administration experience with simple and straightforward management of endpoints, whitelists/blacklists, policies, and incidents. An especially nice feature is the ability to dynamically tag assets and distribute specific profiles to assets based on their tags; this allows you to get relatively granular control of policy application. On the endpoint itself, the client is a tad bit resource heavy, often using between 250-500MB of DDR4 RAM on our devices, depending on client activity (scans/idle/etc.).

Easy management and use.

Bitdefender GravityZone is being used throughout the organization, even with our external contributors who are currently in other states. Pros: Using Bitdefender Control Center we can easily and quickly identify the equipment that is infected, and in addition, we can perform the cleaning action remotely.; Another widely used point is the remote installation and upgrade of the client, enabling IT staff to perform this action or schedule in Control Center without the need for staff to physically move around.; We were able to create action and access policies for specific groups quickly and easily. This allows for the blockages and releases according to the role or user activity of each employee; The blacklist of access to websites by content, or URL, is very efficient and if you need a momentary release we can use PowerUser for this action locally, isolated and temporarily. Cons: It consumes a lot of the requirements of the computer/notebook, making its use in more modest equipment (with 4GB of RAM, for example) very slow. It loads with a very long delay of Windows startup.; While performing an upgrade or scan using hard disks, the equipment is very slow. We can only solve this problem using SSD, and this solution is not feasible since we would have a very high cost to exchange all disks of our technology park.

Bitdefender GravityZone Experiences

We use it for our entire organization for virus protection. We chose to have all our users on the same protection plan. Pros: Users are protected without them having to manage the product themselves; Being able to manage computers in our organization thru the cloud is especially helpful when we have users all across the country and South America; Bitdefender uses less computer resources than many other virus protection products we've used in the past Cons: I do not like having to correspond by email. When I have an issue I do not have time to wait 6-8 hours for a reply. I want to do a chat or a phone call.; I find their cloud dashboard a bit challenging to navigate. I can never find the option I need without searching thru every category.; I do not like that it takes 48 hours for the cloud to update when there is an issue with a client computer when I am working on it remotely.

It Just Works: Great option for a small business

We use Bitdefender GravityZone company-wide on all company computers/networks and a couple of remote workers. It allows us to manage and be proactive with our employees to keep us operational. From 1 location I can check company-wide security on all of the computers. If needed, we can give additional rights to specific computers such as allowing them to be able to turn off the protection for testing other apps, etc. Pros: Runs in the background without slowing our computers.; Reliability: It just works.; Smooth roll out and installations Cons: Tech support is difficult to reach/communicate with.; Tech documents are written for tech professionals.; User interface also written for tech professionals.

Don't settle for anything less. Bitdefender GravityZone is the best antivirus on the market.

We are a managed service provider and have approximately 50 clients that we deploy Bitdefender GravityZone to. We also use it as our in-house antivirus solution. It provides us with peace of mind knowing that we are very unlikely to see a widespread malware or virus outbreak while this software is in use. Pros: Stops outbreaks before they get a chance to really get started; Stops connections to potential fraudulent/phishing websites; Very quick scans and updates; Easy to manage with policies for each client Cons: More granular reporting would be nice; Support response times are not the greatest; Please go back to the previous UI for the management console

Reliable Security Tool

I like Bitdefender MDR because it's a 24/7 security service that uses advanced threat intelligence, machine learning and their SOC team to detect, investigate and respond to cyber threats. Bitdefender PHASR is a great tool we have to manage and reduce our attack surface. It analyses our environment and secures access to risky tools and activities. Overall, Bitdefender GravityZone and MDR services offer a secure, reliable, adaptive and cost-effective solution to our security needs.

Bitdefender GravityZone Cloud Hosted Antivirus A+ product

We implement their cloud hosted AV and EDR product. Does not slow down machines and provides amazing protection and defense to all the networks we support. It is great to have a product that has come through time and time again protecting our clients from themselves as well as online threats. Pros: Runs seamlessly on computers; Great real-time updates; Proactive threat protection has been flawless so far Cons: I wish the billing portal was easier to understand; Slightly more granular control of the settings; make alerts easier to configure

BitDefender: Complete and Trusted Protection

BitDefender's effectiveness in protecting against malware, viruses and other online threats. His ability to detect and remove threats in real time I like the level of policy customization that can be implemented and the remote management of the PC's on witch is installed I don't like so much that during the installation of the security patches. it brings the cpu and the disk level to 100%, slowing down pc perfomances

An elaborate & effective Endpoint Security and Patch Management Solution

Bitdefender GravityZone is my company's endpoint security platform. It is deployed on all computers, laptops and servers throughout our organization. Since we work remotely and travel often, it's an ideal solution for us as the endpoints are centrally managed from the web portal. This simplifies deployment and monitoring. Furthermore, the solution does not affect computer performance. We liked it so much that we decided to partner with Bitdefender and offer it to all of our clients. Pros: Bitdefender provides excellent malware protection, without affecting the speed or performance of the computers.; The web portal simplifies product deployment, device reporting and threat mitigation. This is ideal, since our company has devices in multiple locations.; The web portal provides a central location for us to manage all of our client's devices. Since we're an IT service provider, the solution is very efficient and makes it easy to manage and monitor all of our clients devices from one location. Cons: The Mac version seems to have limited power user functionality.

Bitdefender GravityZone is hands down the best protection you can get.

We are a managed service provider. We used to use Kaspersky but made the switch to Bitdefender [GravityZone]. It is a night and day comparison between the two. No more false positives no more bogged down CPUs, it just works. As a tech, I save so much time not having to look into reported threats that are not really threats. Bitdefender [GravityZone] is great. Pros: Catching threats before they can replicate and ruin; Runs silently without bogging down system resources; Works well on Mac and Windows; Very easy to make changes across entire organizations; Antivirus and Anti-malware protection in one product Cons: The redesigned web console is hard to navigate.; Support is not the best, sometimes slow to respond.; The full installer package is rather large.

Major time saver.

We use Bitdefender GravityZone to simplify deployment and management to one of our remote departments. We need it to make the status of the protection more visible and more configurable. We remotely manage all their VMs, hosts and desktops and we are happy with the ability to feel like the site is secure and we have the tools we need to ensure protection. Pros: Provides central reporting for groups of computers; Centralized security policies ensure that the system is lower maintenance; Reporting and auditing makes operations very easy Cons: Cost is high and makes it hard to sell, it would be nice if it was the same cost per user rather than per device, as most users have multiple devices, so the price is a moving target, this makes sales hard.

A great product - cant wait to see what is up next for them

We use it in our organization as the first line of protection on all our hardware. We have been able to stop viruses and also be able to protect our employees. This product has been the best thing for defending against the attacks that are currently happening in the Cyberworld today. With the continued use of BD Gravityzone, I know that our organization is protected and I can rely on the tool to be there so I don't have to monitor it all the time. Pros: Security; Protection; Design and alignment; Advanced Intelligence; Machine Learning; Deep Learning of the issues and resolution Cons: Pricing could be better; would like to see ease of installation be better; would like to see cost go down a bit as we work to try to keep our bottom line low.

Bitdefender GravityZone in a small insurance agency

Bitdefender is set out across our entire organization across all Windows PCs. It runs standard anti-virus, as well as anti-malware and network protection. It is one layer of security in our entire security/protection strategy. I use the GravityZone side to manage Bitdefender, which is simple to configure but offers complexity where it needs it. Having this cloud hosted means I don't require hardware onsite to run a server. Pros: Low CPU and memory use.; Cloud-based hosting doesn't require hardware onsite.; Has kept us "clean" for the past several years. Cons: Notifications of events can come in slowly.; Reporting detail is lacking in some areas.; Bitdefender occasionally releases new features but doesn't explain what they do well.

Bitdefender GravityZone is a breath of fresh air in an otherwise murky antivirus market.

Bitdefender GravityZone is being used by our whole organization. It is an amazing product! The main business problem it addresses is our security! It protects all our Windows workstations, Windows servers, and Macs. It has a very small footprint and barely uses any system resources, yet runs very efficiently. Very little user interaction is required to keep our systems safe. Pros: Network attack defense; Ransomware prevention; Web-based, no hardware needed; Picks up threats early that other providers do not Cons: Support is sometimes hard to get a hold of.; The installer package is very small but needs to download files, can take a while on slower networks.; Support documentation is not written for the average end-user.

Bitdefender GravityZone is best in show when it comes to Antivirus.

We deploy Bitdefender GravityZone to a number of different clients, across multiple different segments. These clients range in size from 10 employees up to 200. We deploy Bitdefender GravityZone to all workstations and servers both [on] Windows and macOS. We have used multiple antivirus software packages in the past and have never found anything that comes close to Bitdefender GravityZone. Pros: Antivirus; Anti-malware; Device firewall; Web protection Cons: Redesign the portal to make it more like the previous portal; Support response is sometimes slow; Large installer package

Reliable Protection for every device across our organization

The BitDefender console has POWERFUL features at the click of a button. If I have questions, a dedicated BitDefender Technical expert can help me answer them by the end of the day or in some cases immediately. He frequently checks in and asks how he can help which is excellent, you do not get that everywhere. We use 3 different anti-virus products in our environment and I have to say BitDefender is number 1. Tops!

We are IT...IT Protects, IT Defends, IT Secures, IT Evolves, IT Learns, IT is Bitdefender!

In the past it was a toss up if our security solutions were working. Not with Bitdefender! I can see it working in real time. One of the biggest for me is Endpoint Risk Analytics, which gives me a birds eye view of potentially exploitable endpoints on my network. From the top vulnerable apps to the top identity risks, it has it all. Truly a comprehensive security solution!!

Efficient policy management with strong threat response

The GravityZone dashboard makes managing policy enforcement across our district very easy. Pairing this with a 24/7 MDR threat response means critical incidents are neutralized before impacting operations. It provides our network with enterprise-tier protection and peace of mind.

Initial configuration requires effort, but behavioral analysis works well

We have already used Bitdefender lite version for years. We were looking for a more robust solution and found that the full version was the best bang for the buck that we found. We love the Behavioral Analysis and Malware protection. We are currently testing out Phasr for Device Control and Attack Surface Reduction.

Bitdefender -- the AV Solution for everyone.

Bitdefender is our primary AV solution for our organization and for all organizations we support through our Managed Service Provider partnership. Bitdefender provides an affordable, platform for all users. Pros: A cost-effective solution, pay for what you need.; Out of the box configuration. More features generally result in more settings to configure. Bitdefender has created standard out of the box policies that meet the needs of our customers.; Easy to install. Installation instructions can be sent directly to the portal and done by the end-user. Cons: It needs a smaller installation package. The install is very large.; Better logging at the endpoint level.

Powerful tool with great features

We switched from Malwarebytes to Bitdefender a few months ago for a litany of reasons. Reason one was cost and ease of use. Malwarebytes is inexpensive, but I had to have multiple licenses to install on each device and manage all of those licenses individually. With Bitdefender it is all in one license and I no longer need to view multiple licenses. The other main reason I switched was to be able to utilize patch management and keep everything updated without having to rely on end users to do so. Pros: Patch Management.; Ease of Use. Cons: Cost.; No training with new purchase.

Strong malware protection and admin tools for cross-platform environments

Good admin interface to see issues and resolve them quickly. Does an excellent job of protecting both Mac and Windows systems without causing the user to out cry. (there will always be high end users or outside support that will blame endpoint protection for any issue brought to them)

Great and effective product with many options

We are using Bitdefender GravityZone to provide security and content control to our laptops across our entire organization. It has the ability to centrally manage anti-virus, bitlocker management, patch management, and content accessible by our employees on the internet. It allows us to make sure anti-virus is working across all devices, bitlocker is on and managed across all devises, patches are being properly deployed to all devices, and employee laptops are not being used to access non-work related websites. Pros: Anti-virus; Bitlocker management; Content control; Patch management Cons: Admin console design; Patch management deployment; License purchases

Very satisfied with Bitdefender Enterprise.

Bitdefender has been a great partner and done a great job protecting our end points and preventing incidents. The visibility of our network is clear. Also, the new Masterclass sessions are a great outreach for customers that want to keep learning not only about Bitdefender Management but cybersecurity topics. Good value overall

Bitdefender Provides Stellar Endpoint Protection: An Insight

I am satisfied with the most of the security layers, for example: - It is very easy to replicate policies and customize them by folder. - The customizable dashboard is very useful for having precise visibility of events. - The intrusion detection system is accurate and has minimal false positives. I really like the sandbox, as it provides a detailed report with screenshots and the exact behavior of the malware.

I find Bitdefender very good

I don't have to worry about computer and network security. Pros: I began using this software when my Anti-Virus software provider of many years was forced to change from a previously top-notch product to Bitdefender - I have not been disappointed. I'm no expert in digital security but need good protection and Bitdefender seems to have an excellent record. It is quite easy to use and manage and I've not had any infections or compromised computers - I guess that says something. Support is very quick and professional. Cons: Nothing I can think of that I don't like.

Our review after 5 years of using Bitdefender GravityZone

Our company has used Bitdefender GravityZone for more than 5 years, both for internal use of our organization and departments and in our clients and collaborators. We can centrally manage the security of our devices. Thanks to its flexibility and different configurations, it allows us to cover all needs from remote points to large integrated departments. Pros: Excellent behavior analysis.; Real-time check of the state of all endpoints.; Adaptable scalability and growth. Cons: Brand customization.

Bitdefender GravityZone is a great product. Get it now.

Bitdefender GravityZone is being used throughout our entire company. It is part of our device management software and covers all our needs for antivirus and antimalware. The software works really well for us and keeps everything safer. I have no complaints about this product and in fact would recommend it to others. Pros: Regularly scheduled scans.; Easy to see warning messages.; Easy to install. Cons: We use a virtual file storage software that Bitdefender is constantly trying to "scan". Need to be able to exclude a specific drive from scans permanently.

Quick incident resolution and outstanding customer service deliver peace of mind

Wonderful customer service. Excellent Cyber Security stack. The Portal provides many data points and actions that have greatly increased our security footprint. Many attacks have been prevented thanks to this solution. It has definitely saved our business many times.

Excellent Product

Overall it has been a great solution. I continually look for new features And modules I can add on from Bitdefender to create a better overall protection solution. Pros: I use Bitdefender Gravityzone For my computers as well as all of my clients computers. The platform is great, the protection is amazing And being cloud hosted is very helpful. Cons: It was a little difficult to get started as I had to be redirected to reseller but once that process was complete they have been a huge help. So it wasn’t really a negative

The Best EDR in the market

Bitdefender GravityZone is the main solution for EDR (Endpoint Detection and Response) in our organization and our clients' organizations aswell. Precise, reliable, providing one of the best heuristic detection engine in the market. The agent is light and the cloud platform is higly customizable, this is one the best choice for a EDR Pros: Heuristic Detection; Constantly updated; The Dashboard is intuitive and easy to use Cons: Whitelisting can be tricky sometimes; A small/medium organization can lose itself in the maze of the licensing; Linux protection can be highly improved

Bitdefender Review.

We use bitdefender as one of our managed antivirus options. It seems to pick up the things we need it to and offers an additional layer of protection in our security stack. We utilize it along with a firewall, phishing training, EDR, MDR, and several other pieces of security software. Pros: Virus Protection.; Global Policies.; Central Management. Cons: GUI navigation.; Better training.; Ease of use.

Bitdefender GravityZone: A No-Fuss Solution for Endpoint Protection

Bitdefender GravityZone has proved to be an easy to implement endpoint protection solution that has all the tools needed in order to maintain a security enterprise environment. The competitive pricing for their services creates an exceptional value for the product and allows us to maximize the utilization of cybersecurity funds within our district.

Powerful Endpoint Protection with Powerful Layered Security and Easy Management

We are managing MSPs with thousands of corporate end customers, and are also using it in house. We give trainings and demos on it and sell support services with it. Pros: Easy to deploy and manage.; Several layers of protection.; Valuable add on packages such as encryption, patch management and EDR. Cons: Mobile Device Management is missing for cloud users.; Reports should be more flexible/self-creat[ing].; Executive summary should be able to be printed.; Tech support response is too slow.

Best AV Program for my business

We are a reseller of Bitdefender. It is being used in our company and by all of our clients. IT allows us to be able to monitor all our clients from one portal. Pros: One portal: able to see in one view if any of my clients have any issues.; Easy to install; Lots of control options for each install. Cons: Easier to understand any license issues with each client.; Too many running services.; Really seems to use a lot of resources when running scans.

Lightweight Security Tool Enhances Incident Detection and Lowers Management Costs

Bitdefender has allowed us to increase our organization's security posture while minimizing our exposure to cyberattacks. It has significantly reduced management costs and minimized the workload on our staff, ensuring maximum responsiveness in incident management. Moreover, the Bitdefender agent is lightweight if compared to any of our past solutions.

Bitdefender Endpoint Antivirus Elevates Risk Detection

We have implemented Bitdefender Endpoint Antivirus Tools on our entire structure for about a year. Now we are able to detect any risks and incidents in a little time. One other important characteristic is the Patch management and the automatic searching of vulnerabilities found inside the operative systems working on the our environment.

Transcending Cybersecurity with Bitdefender GZ's Service

Our overall experience with Bitdefender GZ has been positive. I have been using this product under our managed security service to provide best in class solutions and services to our end customer. The platform delivers strong capabilities in threat detection and integration to SIEM solutions, helping us enhance our security operations.

Bitdefender GravityZone

We are using it to protect our network and users PCs from internal and external threats. We have specified the Applications to be allowed in our network Pros: Application control was the most impactful. The product is easy to use. Integrating it to our business was seamless. Cons: It has all features that you are looking for to protect your network and users PCs, Laptops and phones, No feature is difficult to use, integrating it to our business process was easy.

Amazing computer protection

We've been using Bitdefender in our mixed-platform offices for several years, and in that time we have not had a data breach or computer infection. Bitdefender has stopped several malware programs before they became an issue. Pros: It updates automatically and scans devices on a schedule, so the end users don't have to think about protection. It's very effective at finding new threats. Cons: It can be a little confusing to deploy if you have several end users.

GravityZone is the best AV+ product currently on the market.

GravityZone is used throughout my organization. We utilize this product for antivirus on all endpoints and servers. In addition to the AV, GravityZone offers sandboxing of suspicious files, ransomware protection, vulnerability scanning and hardening. Bitdefender continues to perform well in our environment. Pros: Antivirus; Device Control; Firewall Protection; Website Security Cons: Easier vulnerability repairing.; More in depth sandbox enabling all files to be scanned.; Easier access to support.

Managed Service Provider Very Happy with Product

We use it internally and we resell it to our customers. We are an IT Managed Services Provider and most of our customers we have switched over to BitDefender for their antivirus. It provides antivirus protection in a business environment. Pros: Easy to manage multiple customers; Easy to implement; Very good security ratings Cons: Computers sometimes will show they are not communicating when they actually are; Reporting needs to be improved

Bitdefender The perfect Endpoint security solution

It's a good product and user-friendly. We have been using it for a long time. It has a good detection ratio and features that are needed to prevent cyber attacks. Pros: In many cases, Bitdefender has a very good detection ratio. In many cases, we prevented the ransomware attacks. User friendly . Good Support. Cons: Patch management need to improve. It should provide the ability to deploy third-party software.

Bitdefender is one of the top 10 antivirus solutions in the market.

Bitdefender runs light, by this I mean it is low on resource usage and does not slow down the machine. Easy to install and deploy. has a very user-friendly interface and is easy to navigate around. The one thing that has not worked well for me is drilling down into things.

Works for us!

We are a managed service provider. We use Bitdefender internally and for our clients. Pros: Single pane of glass; Unobtrusive; Easy to deploy Cons: If the downloaded tool fails, it has to download all over. Would be nice if it caches the install file for later use.; Cannot install if Malware Bytes is installed, but works fine if MBAM is installed after.; Cannot move machines from one company to another without reinstalling.

Bitdefender is a full service security solution for a great price.

We use this to provide antivirus and monitoring to business and residential customers. The main problem that we were having was being able to provide affordable monitoring to residential customers and this software fixed that. Pros: Amazing training; Great support; Easy to navigate Cons: Pricing is hard to see right away.; It has a steep learning curve.; The training doesn't work on Chrome.

Strong Prevention and Lightweight Agent Lead to Efficient Threat Detection

Solid and reliable EPP with strong prevention and low performance. Deployment is simple, policies are easy to manage, and console is intuitive. Great fit for organizations that need effective protection without complex overhead.

Bitdefender GravityZone is a good cloud-based antivirus solution for medium and large businesses.

Bitdefender GravityZone has a user interface that makes it simple for anyone who doesn't have much experience with computers or antivirus programs in general. Cons: Overall, GravityZone is a good product. It's easy to use, and the cloud-based technology helps keep your computer safe. The only downside is that it is very expensive for a small business.

Admin Console: A Superior Experience in Endpoint Compatibility

The admin console is easy to understand and remediation of incidents is also simple. The client is not overbearing on our endpoints and it works well with both Mac and PC equipment.

Accessible and attentive team, efficient and constantly evolving product.

I've been an administrator of the GravityZone solution for several years and am satisfied with it. - good threat detection - low impact on performance - centralized management console - responsive support

Very comprehensive dashboard and Overall Risk Management very powerful.

The GravitiZone service has been very helpful in some cases where our clients encountered malicious software, and the reaction by the endpoint agent has been quick and proactive

Good security with one package

Pros: Easy to set up for small, medium or big teams. Decent dashboard for team management. Cost effective subscription plans. Cons: With Bitdefender, it is quite easy to mix multiple subscriptions in the reports and UI. For example personal and work subscriptions can be easily mixed up.

Stellar team supporting a great product.

Bitdefender's team helped us navigate the difficult road of replacing and endpoint product. We had to replace endpoint on over 4000 devices.

MSPs... Add this to your stack!

We use Bitdefender to protect our customers' computers, servers and network. We also use it to protect our own devices. Pros: Protects computers from malware.; Rarely interferes with other programs. Cons: Management console needs a UI redesign.; Can be confusing to understand.

Great easy to use product with strong management and reporting

Overall a great platform that ticks all the boxes with strong features. Pros: The security advice and automated remediation. The isolation and investigation features are great. Cons: Lack of support for mobike devices within platform.

Effective product with great all-around functionality and support

BitDefender is an exceptional product and company all around. Their solution is full of diverse features, and they offer great customer service. They are also willing to listen to their customers and provide improvements based on feedback. Lastly, they consistently innovate to enhance their malware defense capabilities.

Great Product Overall

We use email protection within our Office365 environment. The product filters out malicious attachments as well as spam. The configuration tool allows for a lot of flexibility with respect to how restrictive or lenient the filtering is. Whitelisting has also helped to ensure that critical emails make it through with no adverse effects. Pros: Email protection; Spam filtering; Whitelisting Cons: Support is slow to respond; Interface is kind of clunky; Quarantined emails can be tricky to find

Responsive customer service and time-saving remote device management features stand out

Customer service is phenomenal. Coming from another competitor, the difference is night and day.

Bitdefender Reivew

Pros: Software is very complete in the security features. Cons: A lot of features to learn and setup. Sometimes you need support to walk you through the setup.

Bitdefender GravityZone provides world class malware and threat protection in a powerful and easy to use package

I use Bitdefender GravityZone with multiple clients, ranging in size from only a couple of employees up to nearly 100. While Bitdefender works cross-platform (Mac and Windows), in general, it is used primarily on Windows computers across an entire organization. Bitdefender [GravityZone] is an extremely comprehensive security suite, so it handles virtually all security needs from anti-virus to ransomware protection to a software firewall. Pros: Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.; The cloud-based console provides for easy computer management and deployment.; Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.; Computers can be grouped into different categories, with different policies automatically deployed to each category.; Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers. Cons: An individual computer or server can be set up as an endpoint relay - wherein workstations can communicate directly with this relay vs. the Bitdefender [GravityZone] cloud. In theory, this would be ideal for offices with a slow internet connection, in practice, however, the relay connection is flaky and buggy.; The initial install process, while easy, can take a while when compared to other antivirus solutions. In general, it takes anywhere from 5 - 10 min to install.; Once installed, no settings can be changed directly on a computer, all changes need to be made via the [Bitdefender] GravityZone web page.; The installer package itself is rather large when compared to competitors. The packages [are] around 600 - 700 MB.; Support can be slow to respond at times.

Simplified, not simple security tool

Very easy to get running with very little issues. I don't actually know how much it's doing, but my business has yet to have any attacks! Pros: It's easy to get going, but also has the nitty gritty depth and controls an admin wants. I wasn't that versed in IT security software, but when we switched it was very easy to purchase, distribute, and get going. It's almost set it and forget it after that if you don't make any changes. Cons: There are some features that get disabled at different tiers that seem arbitrary or were available and no longer are at the low tier. When this happens, the clients think they should still have the feature and start throwing security risk messages.

Best Antimalware Platform I've Used in the last 20 years

Bitdefender has been incredible to work with as a vendor. Bitdefender actually listens to their customers. After submitting a number of detailed bug reports and feature requests, I was actually approached by Product Management for my input and to better understand some of the suggestions I had made. When we decided to make the migration to their cloud solution, there was no integration with our LogRhythm SIEM. I worked with both vendors to make this happen and it was Bitdefender that finally provided a solution. they actually went through the process of becoming a LogRhythm partner to get access to resources to make this happen. Migration was held up for a significant time waiting on this. Bitdefender did not activate our subscription license until I have them the go ahead after integration was established. I was able to set up the cloud infrastructure before we started paying for it. Cons: The only time I've run into significant difficulty was migrating from on premise to the cloud. The methods for doing that were not ass clean or simple to implement as I would have liked. The migration patch is not "finished" software and I've determined that systems that were "migrated" have leftover information from the On-Premise configuration that causes random communication issues that are invariably cleared by uninstalling and reinstalling.

Protect Your Business with the Comprehensive Cybersecurity Solution of Bitdefender GravityZone

With GravityZone, businesses can manage all their security needs from a single console, including monitoring, reporting, and policy management. It also offers integration with other security solutions, such as SIEM (security information and event management) and other endpoint protection platforms, to provide an even more comprehensive security posture. Pros: Bitdefender GravityZone is a comprehensive cybersecurity solution that provides advanced threat prevention, risk management, and endpoint protection for businesses of all sizes. It is designed to help companies detect, prevent, and respond to cyberattacks, and to secure their network, endpoints, and sensitive data. Cons: Due to the many features and tools offered by GravityZone, the platform can be quite complex and may require more IT expertise and resources to implement and manage. GravityZone requires a certain level of system resources and may not be suitable for older or less powerful systems, which could impact system performance and user experience.

Good product and features, decently priced.

We use GravityZone as an MSP, it helps us manage multiple clients across many different verticals. We use it both internally and for our clients. It integrates with our PSA/RMM but we use the GravityZone console more often than the PSA/RMM to manage endpoints. Pros: Manage multiple endpoints efficiently.; Alert technicians when a problem is encountered.; Preventing infections and cleaning up machines that are already infected. Cons: Endpoint resources utilization. GravityZone clients seem to have a noticeable impact on system performance.; UI is decent but could use some improvement when it comes to accessing common tasks easily.; Better documentation of recommended practices. For example more information on the best practices for policy configuration depending on how they being deployed; ie MSP, internal, VAR.

Bitdefender GravityZone--renewed again

We are currently using Bitdefender GravityZone for antivirus, patch management, and encryption for our mobile devices. It allows us to have a one-stop shop solution for the various devices we have in our organization. This helps us use a web-based platform for our devices that are spread throughout a large area and across multiple locations. Pros: Antivirus/malware; Encryption management; Web filtering; Patch management Cons: Customer service--they direct you to YouTube links and offer answers that are easy but not a good solution. (e.g., Delete old records instead of figuring out why multiple instances are showing up in the dashboard); Android/iOS devices can't be managed unless on a local network with on-premises solution; More robust web filtering platform

Helpful dashboards and addon features, but reporting remains inconvenient

The product overall is very good. The main dashboard is very helpful, and the needed information can be found in Gravityzone. The biggest cons are the little annoyances like: not every column is filterable or sortable in the tables', needed reports have to be ran and exported to view, keep having to select filter to ignore recommendations every time you view the table, etc. It provides everything that we need, it just needs polishing around the edges.

Accidental Bitdefender Administrator

The product was already implemented and nearly fully deployed when I joined the organization, so I did not have the benefit of being involved in the onboarding process. I have greatly relied on the Master Class sessions to bring me up to speed. Overall, the product performs as expected. I appreciate the ability to access the dashboard from anywhere and the integration with our Identity Management tool for SSO. While the admin dashboard is not intuitive, it is informative.

My REview for Bitdefender GaravityZone

Pros: I appreciate that Bitdefender GravityZone provides strong defense against viruses, ransomware, and other dangers. Additionally, it offers strong security analytics that let customers immediately spot unusual activity on their networks. Bitdefender GravityZone is a fantastic option for organizations of all sizes because it is simple to adopt and operate. Cons: The occasionally sluggish scanning performance of Bitdefender GravityZone is one of its least preferred features. Also, folks who are not tech-savvy may find the interface's intricacy to be intimidating. Another drawback for consumers who desire more control over their security settings is the lack of customizability.

Comprehensive Security that easy to deploy and manage

We use it in our organization and our clients. We use the EDR to protect the desktops and servers. This is part of an overall security strategy to protect companies from external and internal threats. Pros: Protect from Viruses.; Protect from Malware.; Block untrustworthy websites.; Alert when there is an issue. Cons: Better Documentation.; Easier way address software blocking access when initially installed on the desktop without having to uninstall Bitdefender.; Network Printers by default are blocked - we found this out on home systems and it caused a real headache at first.

Easy to use and a great price!

We are using the AntiVirus module to ensure all devices are secure and protected. Our devices are cloud-based and deployed on a global scale. Pros: keeps our devices safe and secure; multiple OS support; easy to update, manage and deploy; works globally Cons: can be difficult to uninstall; some devices seem to skip updates; support team are not very quick in helping

Easy, strong protection

We deploy and use Bitdefender GravityZone at multiple sites and organizations. Bitdefender GravityZone deployment and ease of use is quite simple. Having an EDR and EPP is crucial these days with evolving threats. Pros: Cloud-based console; EDR and EPP packed in one with simple use; Detailed reports with ability to dig down; Multi-tenant console if required; Transparent pricing based on modules Cons: Dashboards leave much to be desired (shows you problem but can’t drill down from dashboard); UI can be somewhat confusing especially under multi-tenant mode

Value for money product but cloud console feels little slowness while administration task

Value for money product and comes with extra features like safepay, anti-tracking tools etc. and observed that their cloudconsole was a little slow compared to others

A good Defender

as a user I was happy with it, but after the incident we had to move to other softwares Pros: it is very easy to use and easy to install and easy to maintain and easy to figure out, unlike many rivals it is very much to the point Cons: I think it could have more features and more accurate when it comes to network protection, while using it our company suffered an attack which I think Bitdefender could do a better job

Reports and product evolution are strengths, but resource use can impact users

I feel like they have a good product that is evolving over time. I think there are some areas that have caused issues in regard to resource utilization on the client machines that can cause impact to the end-user.

Gravity Zone Effective in Threat Prevention but a few quirks with deployment and full scan system load

Gravity Zone has been a critical part of our organization's security posture for many years now. It has a very effective protection engine and offers a lot of customization.

Best budget friendly antivirus for business

Pros: Reliable detection of malware and computer viruses and putting the ransomware outside the network zone. Easy to use and reliable policy management provides better usage of the antivirus. Cons: Has best-in-class virus detection rollback on ransomware is lacking sometimes. The cumbersome setup process for the initial setup makes us feel wired and hard to work.

Good endpoint security tool

Pros: We use Bitdefender GravityZone as a endpoint protection tool. It is quite complete for the protection of the device, very customizable and can be tailored to the company requirements. It well integrates with other software to gain complete protection Cons: Not always easy to use completely, more complex functionalities need a bit of experience to be understood and settled up

Optimized Tool for Small to Mid Size IT Departments

Affordable pricing with a moderately nice UI. Integrates well within Atera for small to mid size IT departments.

Great price but lacking functionality.

Great early on, the price is fantastic, but we wanted more functionality, Pros: Bitdefender is easy to install and provision. Creating the profile was easy as well. Cons: We felt like the product has decreased in functionality and is closer to consumer grade Antivirus product.

Comprehensive Security Solution Offers Direct Access to Bitdefender Employees

Seems to be a complete solution 'EDR, XDR). Good prices. This is a real plus to work directly with bitdefender employees

Highly Recommended

Pros: I like that it's never let a threat overcome any endpoint. Cons: The management of the software, protection profiles and other settings is somewhat confusing. The terms used in the dashboard area are sometimes confusing and could use some better explanation in the help area.

Unobtrusive Performance With Simple Interface, Occasional High RAM Consumption Noted

It just works: it runs unnoticed, I just remember it is there when it identifies suspicious files and pops up a notification

good solution

i'm pretty happy with how the solution works overall. Opening a support ticket could be simplified, without going through multiple menus, and made more interactive

It's pretty cool

It's used by our organization and by all of our customers. It addresses various levels of security. Pros: Response time; Block Rate; Not letting intrusions Cons: Better Web Interface; More user friendly; Better layout

Bitfender - Good Value in its space

Pros: The detection rate and response is top notch. No real problems. I wish the notifications and detection notification... and licensing notifications were a little more reliable. Cons: The ability to deploy remotely would be awesome...

Central Dashboard Eases Updates but On-Site Presence Required for Fingerprint Updates

Very good product for the price point but need to be on site for fingerprint updates

Administration Console Design Praised, Concerns Raised Over Email Phishing Protection

I particularly appreciate the ergonomics of the administration console

Bitdefender for the win!

My experience with Bitdefender has been amazing. We have a three year contract with them and will defiantly re-knew with another three years. Pros: Bitdefender customer response time is impeccable. When it comes to an intrusion notification to a response to a question I have. The response time is unmatched. Cons: One con that comes at the top of my head is the Web-GUI. Especially the part when it comes to whitelisting a website. If the website tabs to a sub-URL but has the beginning matching. Bitdefender does not care it will still block that portion of the website. Which is annoying, but it is still good to see that specifics need to be entered to allow whitelisting.

Bitdefender: Confidence Inspiring Performance

Bitdefender has been a confidence inspiring product since it's implementation. I can see immediately when something requires attention. It's particularly entertaining when we have a pen test going on, and I'm watching it battle the pen testers with the volume of alerts coming through. Obviously, nothing is perfect, and on the rare occasion when things go wrong, what matters is the provider's response. Bitdefender are on the ball and seem to care greatly about their product and customer service. We use Bitdefender across our estate, including our Android phones.

A great endpoint security solution but not easy to manage

Overall it was positive, because it is a powerful and effective endpoint security solution, however, as an IT Engineer it was hard to manage and maintain. Pros: I like how effective it is against threats of various natures. It is without a doubt a powerful solution for any company, big or small. Cons: It is not easy to manage. We had bitdefender management platform installed inside our on-prem infrastructure, and while it worked great, managing endpoints, creating and managing policies is a complex endeavour and not intuitive at all. Also, it may be trivial to some, but scheduled scanning while active tends to use quite a chunk of system resources slowing down the computer significatly during active operations.

One of the greatest antivirus

Actually, it was a great experience working with Bitdefender and I were always sure that my PC will be safe, but we didn't use Bitdefender for a long time because we could find better offers from local vendors of other antivirus applications Pros: We have used Bitdefender in our company as endpoint security and network protection. I like the antivirus and malware protection on the PC it works very effectively, and it is one of the oldest antivirus applications in the world. Cons: This software is a little bit expansive compared to same antivirus applications.

Good for Security

My overall experience with Bitdefender GravityZone has been good so far, and I definitely recommend it. Pros: Bitdefender GravityZone offers some nice features like: The Apps Blacklist, Malware detection, system analysis, etc. All these combined with the nice user-interface make this software a pretty decent one. Cons: There is not a lot I don't like about Bitdefender GravityZone, but their prices are a bit high. It would be nice to see a slight reduction in the prices. Other than that, I think initial installation and setup should be made easier on the user.

Cheap Cloud managed endpoint protection

Good and cheap cloud based endpoint protection management. Pros: Definitly the price is a big factor here, Bitdefender is beating most of the Endpoint Protection business market with it's price. Software itself is ok . Nothing awesome and nothing bad too be honest. Cons: I had some problems with implementing it on computers with Win11, but in the end we made it working.

Ease of Use Praised While Reporting Issues Noted With Bitdefender and RMM

Bitdefender is easy to use, usually easy to manage, and cleans suspicious files quickly.I have not seen any serious malware that was able to get a foothold on a system running Bitdefender.

Overall best platform to secure your data

Overall, the product is good to secure all your online data Pros: Their features to protect your data online at a nominal charge is the likings. They are best security and risk analytics platform for small businesses. Cons: I didn't find any such thing that I like the least.

Product Review: Detail-rich features mandate user persistence

The product does have a lot of info and features. I do feel like I need to click around a lot of get bit of info. I would appreciate one login across products and if emails gave more info and recommendations. Once you're in thought it does a decent job of tracking and catching issues.

Good product let down by lack of customer service. Not user friendly for small businesses

Product good, administrative setup options inflexible and difficult to administer. Customer service via email takes days to respond, email replies are of little help, and no way to obtain assistance to resolve except by email. Calls to customer service support numbers are answered by call centers [that] can only relay messages to internal support departments. Problem - there is no way to remove a partner without having another partner replace the old partner even if the license was purchased and set up directly and not through a partner. After purchase and setup of BGZ, brought on external IT assistance who added themselves on as a partner to our existing license. When migrating to a new IT support provider, unable to remove the old partner and the new IT provider was not a Bitdefender partner so could not replace the old partner account. After several emails back and forth, BD advised partner could not be removed and offered no solution. The previous partner deleted our account without notification after renewal and account access [was] disabled. Bitdefender advised not possible to regain access to the account and must set up a new account then delete and install new instances on all computers. In addition, the 1-year license just purchased cannot be activated in a new account and a new license must be purchased. As it's not user-friendly and customer service is lacking, do not recommend it for small businesses. Pros: Antivirus and anti-malware protection; Cloud management of devices; Does not noticeably impact computer resources Cons: Email support only, too slow to respond and not particularly helpful. Too much back and forth to resolve issues; Requires tech proficiency and time to deploy and maintain; The renewal process results in losing days from the old license unless perfectly timed to add a new license added on the date the old license expires. results in changing the annual renewal date every year; No way to remove partner and retain access to account

Collaboration With Business Success Team Aided Product Fine Tuning and Clarity

The first go around we did not reach out for help. But working with their business success team we have been able to review how to fine tune the product.

Perfect protection for corporate environments

Pros: As an user, I feel it's not intrusive, doesn't break your workflow and does it's job. Cons: It doesn't always update by itself, sometimes I have to manually trigger updates. I am not sure if it's a configuration or software problem.

Affordable pricing, but installation and performance are problematic

Bitdefender has not kept up with expectations. It does not catch the latest threats and it consumes too much resources on the endpoints. Pros: It is reasonably priced. Cons: Installation process, resource impact on endpoint and servers, failure to catch certain issues.

Good for PC, not for Mac

We are a manages dervice provider who used to resell BitDefender as the primary antivirus to our clients at around 300 Endpoints.GravityZone works well for MSPs as there is a single pane of glass and it is easy to manage and setup multiple tenants. Pros: Multi-tenant management; Global policy change; Nested policy management; Single pane of glass Cons: Poor Apple (Mac) support; High resource usage; Challenging reporting model

Bitdefender the Product is Good, but Good Luck Getting Support

It is installed on my endpoints (servers and computers/laptops). We also have an email security add-on for filtering spam, phishers, and virus-ridden emails. It also is used to scan links in emails that could lead to infected websites which otherwise would have made their way onto our network. Pros: Syncs with AD; On top of latest threats; Blocks bad links Cons: Tech Support; Video Tutorials; SLA - Response time; Instruction manuals

Not a good option for SMBs without dedicated IT support

For a small business owner who cannot afford a dedicated IT support the time requirements to manage GZ to simply install a lot of the software desired for the business cost much more in my time than whatever discount savings I may have obtained. No doubt GZ is great for those with a need to centrally manage their security and/or have the necessary IT support/inclination to manage the policies, etc. However, for a small team (less than 5), setting up individual machines was far quicker, less hassle, and less cost. Pros: It is obviously high end security and is well rated by professional reviewers. However, that security is often too strict and installation of many software packages becomes frustratingly difficult. Cons: I could never simply pause the security protection. No doubt for IT professionals setting up all the necessary components for a power user, end-point policies, etc. is relatively simple. However, I hit brick walls every time I tried. Support articles were frustratingly incomplete, either assuming completion of prior steps, or not achieving desired results when (I believe) following through step by step. No doubt I was missing something meant to already be in place, or misunderstood, or something...

Catastrophic Breach of Trust: Compromised Perimeter and Active Cover-Up

Pros: Absolutely none. A clean user interface is completely worthless when the software actively green-lights credential-harvesting threats and drops them into the inbox. Cons: The baseline Web Shield SDK is fundamentally broken. Internal support admitted in writing [sensitive content hidden] that it cannot intercept basic phishing threats without an upgraded ATS module. Worse, when confronted, the company utilizes deceptive bait-and-switch tactics, dumping paid users into crippled 30-day trials instead of honoring negotiated enterprise settlements.

Bitdefender GravityZone - the Nightmare for my company

We switched to Bitdefender GravityZone to replace an existing small office security product. Pros: In our experience, completely messed up our systems by deleting/quarantining files without prompt Cons: In our experience, customer support is very slow; In my opinion, far from being user friendly or easy to use; In my opinion, more granular installation/creation of installation package about which actions should be taken if possible threat is detected; In my opinion, not just install their software but go through every single option to make sure everything is set correctly; I think better training; In our experience, restoring files does not work

Think twice, or three times, before deploying to Macs

We are using Bitdefender GravityZone for our organization's anti-virus solution. We use it on our PCs and Macs. It provides protection from malware and phishing attempts. Pros: Works behind the scenes; Notifications are customisable Cons: Can be a resource hog on Macs; Cannot modify Mac notifications