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32 reviews from

Bitdefender GravityZone Capterra reviews

Small and mid-size businesses, many running it without a dedicated security team.

4.1
★★★★★
avg · 32 reviews
5★
14
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All 223 reviews
View on Capterra

Capterra reviewers praise the protection and say it runs on its own once configured. Getting there is the recurring complaint: policies are complex, and strict defaults block software people need until someone adds exceptions.

Capterra rates Bitdefender GravityZone 4.6 across 223 ratings

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What reviewers on Capterra say

PA
Paul A.
IT Lead, Information Technology and Services, 1-10 employees · 2025-03-10
Capterra
★★★★★

One of the best AVs out there

As an MSP, we have been using Bitdefender for over 2 years now. It sends emails to our monitoring team to notify us of potential events so that we can respond as needed. No need to stare at a dashboard to monitor endpoints. It integrates with our RMM well and is extremely customizable based on our clients' individual needs. Pros: I can set it and forget it. Monitoring made simple. Integrates with other tools well. Can easily automate installation. Cons: It is VERY protective by default, but is easily configurable to fit the needs of the endpoint.

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ConsoleDeploymentMSP
MC
Matthew C.
IT Manager, Transportation/Trucking/Railroad, 11-50 employees · 2024-12-06
Capterra
★★★★★

Affordable Business Security perfect for SMBs

This was my first foray into setting up a SMB Internet Security program, and as such there was a pretty steep learning curve for me to figure out what the do's and don'ts of setup are. However, once it was set up it very much takes care of itself with minimal interaction from me. I occasionally have to whitelist certain things, or adjust a couple of settings here and there, but for the most part we've been running it for a little over three years with no incidents. Pros: Once it is set up, GravityZone takes a very hands-off approach to Internet Security. It was easy to install and it updates regularly without having to manually push updates. It is a large program, but it doesn't use a ton of system resources, which is great because some of our hardware is older. Cons: Initial setup was a bit complicated. I had to contact them a few times in order to get all my bearings with the program.

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PerformanceDeployment
DS
David S.
Owner, Information Technology and Services, 1-10 employees · 2025-02-24
Capterra
★★★★★

Excellent business antivirus solution

I have used Bitdefender for several years both for my internal computers and also for all of my clients. I manage endpoints via the gravity zone online portal when it comes to deploying new devices and managing existing ones. Pros: I love how functional Bitdefender is, how it will run on client devices with minimal impact or disruption to the client and also how wasy it is to deploy and manage endpoints from a centralised portal. Cons: I sometimes find the dashboard complicated and sometimes things are hard to find such as when I am trying to exclude a file from scanning modules or temporarily disable antivirus protection on a particular endpoint.

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DetectionConsoleDeployment
MC
Michael C.
IT Admin / Creative Director, Hospital & Health Care, 51-200 employees · 2023-01-27
Capterra
★★★★★

Bitdefender. Set it and forget it.

As an IT Admin, I am responsible for keeping 5 servers, 50 computers and 40 iOS devices, and everyone's software running. We use Salesforce, and administering that is a full time job in itself. While I am doing my part saving the world, Bitdefender has my back, protecting my MacBookPro. I'm Captain Steve Rogers, Bitdefender is my vibranium shield. Pros: Bitdefender constantly runs in the background. I set it up and just let it run. If something iffy happens, it lets me know. The best part is the confidence that I don't have to babysit protecting my data. Cons: Monthly billing. Annual is probably available. I need to change to that if possible. The cost is minimal, so a longer billing interval would be painless for the one license I currently need.

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Pricing
O
Owner
Mechanical or Industrial Engineering, Self-employed · 2022-09-09
Capterra
★★★★★

I find Bitdefender very good

I don't have to worry about computer and network security. Pros: I began using this software when my Anti-Virus software provider of many years was forced to change from a previously top-notch product to Bitdefender - I have not been disappointed. I'm no expert in digital security but need good protection and Bitdefender seems to have an excellent record. It is quite easy to use and manage and I've not had any infections or compromised computers - I guess that says something. Support is very quick and professional. Cons: Nothing I can think of that I don't like.

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SupportEase of useDetection
KM
Kenny M.
IT Consultant, Information Technology and Services, 1-10 employees · 2022-06-04
Capterra
★★★★★

Excellent Product

Overall it has been a great solution. I continually look for new features And modules I can add on from Bitdefender to create a better overall protection solution. Pros: I use Bitdefender Gravityzone For my computers as well as all of my clients computers. The platform is great, the protection is amazing And being cloud hosted is very helpful. Cons: It was a little difficult to get started as I had to be redirected to reseller but once that process was complete they have been a huge help. So it wasn’t really a negative

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MSP
AH
Abdihamid H.
Innovation & Development Officer, Dairy, 1,001-5,000 employees · 2023-05-07
Capterra
★★★★★

Bitdefender GravityZone

We are using it to protect our network and users PCs from internal and external threats. We have specified the Applications to be allowed in our network Pros: Application control was the most impactful. The product is easy to use. Integrating it to our business was seamless. Cons: It has all features that you are looking for to protect your network and users PCs, Laptops and phones, No feature is difficult to use, integrating it to our business process was easy.

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Ease of useDetection
RA
Rex A.
Lead Pastor, Religious Institutions, 1-10 employees · 2023-11-20
Capterra
★★★★★

Amazing computer protection

We've been using Bitdefender in our mixed-platform offices for several years, and in that time we have not had a data breach or computer infection. Bitdefender has stopped several malware programs before they became an issue. Pros: It updates automatically and scans devices on a schedule, so the end users don't have to think about protection. It's very effective at finding new threats. Cons: It can be a little confusing to deploy if you have several end users.

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DetectionDeployment
AP
Amitkumar P.
Manager Information security, Computer & Network Security, 51-200 employees · 2022-09-10
Capterra
★★★★★

Bitdefender The perfect Endpoint security solution

It's a good product and user-friendly. We have been using it for a long time. It has a good detection ratio and features that are needed to prevent cyber attacks. Pros: In many cases, Bitdefender has a very good detection ratio. In many cases, we prevented the ransomware attacks. User friendly . Good Support. Cons: Patch management need to improve. It should provide the ability to deploy third-party software.

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SupportEase of useDetectionDeployment
LM
Lawrent M.
Owner, Education Management, 1-10 employees · 2022-11-13
Capterra
★★★★★

Bitdefender GravityZone is a good cloud-based antivirus solution for medium and large businesses.

Bitdefender GravityZone has a user interface that makes it simple for anyone who doesn't have much experience with computers or antivirus programs in general. Cons: Overall, GravityZone is a good product. It's easy to use, and the cloud-based technology helps keep your computer safe. The only downside is that it is very expensive for a small business.

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Ease of useDetectionConsolePricing
AM
Antti M.
Product Owner, Information Technology and Services, 1-10 employees · 2024-10-24
Capterra
★★★★★

Good security with one package

Pros: Easy to set up for small, medium or big teams. Decent dashboard for team management. Cost effective subscription plans. Cons: With Bitdefender, it is quite easy to mix multiple subscriptions in the reports and UI. For example personal and work subscriptions can be easily mixed up.

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ConsolePricingDeploymentReporting
MB
Mark B.
Technical Director, Information Technology and Services, 1-10 employees · 2023-11-22
Capterra
★★★★★

Great easy to use product with strong management and reporting

Overall a great platform that ticks all the boxes with strong features. Pros: The security advice and automated remediation. The isolation and investigation features are great. Cons: Lack of support for mobike devices within platform.

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Support
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